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You would probably have to go back to the logs for the days in question to find the exception why the keogram was not generated. You could also delete and regenerate the keogram to see the exception ...

If you set the same Exposure Period for both, the frame rates will be the same. E.g. I have both set to 15s for me, which means 4 images per minute for both. Related, I have my max exposure time set ...