The Los Angeles Department of Water and Power relied on ineffective project managers and inexperienced consultants when it developed a new customer service billing system that proved a catastrophe ...

Partnership enables clean automation and flow of data from project inception, through services planning and execution to downstream billing and ... Revenue Management System (RMS) and AdaptiveWork ...

--(BUSINESS WIRE)--Black & Veatch’s Management Consulting business announced today that two client projects in Maryland ... of a new customer care and billing system was a key part of a ...

The project to build a new billing and customer-information system, approved in 2012 under then-Mayor Mike McGinn, was initially budgeted at $66 million. The system was scheduled to launch last ...