Submit a support request to the Roblox Customer Service team for help with billing or account issues.

Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.

Submit a request for Roblox support regarding account, payment, subscription, safety, technical issues, and more.

Mar 20, 2024 · hello, recentlly I got hacked and lost 72k robux during this process. I wanted to contact roblox and ask if I can get them back or do a roll back but its been 5 days from now (I made 2 tickets in 2 diffrent categories) …

Categories. Roblox Account I need help with my account; Payments, Gift Cards, and Subscriptions I have Premium, Robux, Gift Card, Subscriptions or payment questions; Parents, Safety, and Moderation User Safety and Community Standards; Tech - Computer, Mobile, PlayStation, Xbox I’m having an issue or want to report a bug ; Playing on Roblox I have …

If you don’t see your violation listed in Violations & Appeals, you can file your appeal via the Support form. For Appeals via Support Form. For actions that may be appealed via the Support Form, contact the Appeals team using the support form here. Make sure to include: For account appeals: Account username

Jul 5, 2023 · Hey guys, recently I’ve opened a support ticket. The man / woman told me they are reviewing my request and follow up within 24 hours what never happened. Roblox should do something about their support, what do you think?

In case your account is compromised, and you seek assistance, you must contact Roblox within 30 days of compromise. For more information and to seek assistance, contact Customer Support. Keeping your account secure. To make your account more secure, please enable 2-Step Verification via Authenticator app.

Make sure to create a new password. Do not use your old password or reuse a password from another account. Reset your password using a phone number. Select Forgot Password or Username? on the Roblox Login page. You will see the “Recover your Roblox Account” title on this Recovery page.

Jan 3, 2025 · Unfortunately, it turned out that these assets were not listed in Roblox “Violations & Appeals” so I had no way to automatically appeal. Roblox did not even inform me what was removed and why, I had to deduce it myself! So I wrote directly to the Roblox Appeal Team via the Roblox Support form, a week passed and no one replied...