My first use of the Plaud Note was simple: dictation. According to one Stanford study, dictation is about three times faster ...

Fi, an audio-focused AI-powered tech company focused on what it calls "high-margin radio," has unveiled a "significant ...

The phone in every pocket can become the most scalable care channel we’ve ever had, but only if we build for trust, ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...