Hours have passed, and folks are still reportedly experiencing the same problem. Down Detector still shows a high volume of user-reported issues. The replies from the Verizon account also seem to indicate that many folks are still having issues and that a fix has not yet been rolled out.

For iPhone users, Apple recommends turning on Airplane Mode or restarting your device to see if that allows you to reconnect with the cellular network. In the case of the nationwide Verizon outage, however, those steps likely won’t work until your service has been restored.

Some Verizon customers across the U.S. were hit by a service outage Monday. The issue appeared to knock out cellphone service for tens of thousands of Verizon users. Data from outage tracker DownDetector shows that reports topped 100,