Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

With standard AI, we build prompts, define logic and teach the models how to behave. With agentic AI, we create systems that ...

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Most organizations still view AI through a productivity lens. It’s a tool, a helper, a timesaver. But once it starts acting on its own, that framing breaks down. Agentic systems behave according to ...

Security experts say that automation can work, but works only if it’s implemented deliberately, monitored, and guided by ...

In today’s hyper-connected world, customer experience has become a core differentiator across industries. The traditional standards of speed, convenience, and ...

A robot powered by V-JEPA 2 can be deployed in a new environment and successfully manipulate objects it has never encountered ...

Enterprise Management Associates (EMA™), a leading IT research and consulting firm, today announced the release of its latest research report, "From Scripts to Platforms: Why Homegrown Tools Dominate ...

The software landscape is changing like never before, driving development teams to release quicker, producing better quality ...

This upcoming webinar, " Uncovering the Invisible Identities Behind AI Agents — and Securing Them ," led by Jonathan Sander, ...

Agentic AI can plan and act independently, unlike traditional agents. This shift could redefine how we use intelligent ...