The global healthcare CRM market size is calculated at USD 20.78 billion in 2025 and is expected to reach around USD 40.64 ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Curiosity, empathy, and active listening have always been at the heart of great customer experiences. Now, they matter more than ever.

Investors have backed startups like $300 bln OpenAI in the hope that innovators will grab users and pricing power. But the ...

Matt Mullenweg, you’re the co-founder and CEO of Automattic, the parent company of WordPress, and many other things. Welcome ...

Personalization has already matured into a multi-billion-dollar industry, and it's still accelerating. This evolution marks ...

Cloud computing is a technology that enables users to store and access data or applications on remote servers over the Internet, instead of local devices. Also ...

Many AI productivity tools rely on the technology behind ChatGPT, Meta AI, Google Gemini and Claude to generate content. In ...

India is on the verge of breaking big. And when that happens, Fireflies.ai will be the first to line up and partner with all ...

Data-driven demand generation delivers 15–20% higher conversion rates by leveraging real-time insights, predictive analytics, ...