Utility assistance frozen after Trump administration ... fired the staff that runs the Low-Income Home Energy Program. ... the assistance will ultimately get delivered in some form.

The Low Income Home Energy Assistance Program ... It comes from a time before computerized systems were widely available, and when many of the forms were processed by paper and were hard to check.

Those utility employees are experts in helping qualifying customers sign up for Clark Public Utilities’ in-house assistance programs while also screening them for other programs they may qualify ...