In a world where digital transformation is no longer optional, new research, HCLTech’s latest research titled The Blueprint ...

In this news, HCLTech’s latest global study finds 88% of enterprises are moving to product-aligned operating models to ...

A real-time AI platform is the software foundation to support the execution of a digital operating model. What I refer to as traditional operating models are the enterprise technical ecosystems ...

The trust gap widens as artificial intelligence (AI) goes mainstream ... and the environment. The traditional operating model is based on the idea that a company is a thing, an entity, a ...

There are plenty of conversations about using generative AI in marketing and sales ... where complete reliance on AI has led to bad outcomes. Ringman notes that IVR was deemed to be the end of the ...

As organizations reinvent for the AI era, business leaders ... profound shift to a technology operating model, and any strategy should include those working in traditional IT departments, and ...

Transition to a platform operating model: Western Union will leverage HCLTech’s AI-powered solutions ... companies through digital engineering led transformation and creating exceptional ...