The product-aligned operating model has gained traction over the past few years as organizations seek more agile and customer ...

Image: deagreez/Adobe Stock. An information and technology operating model represents how an enterprise orchestrates its I&T capabilities to achieve strategic business objectives.

Agree on design principles (foundation layer): Tech executives should get broad agreement on how they want the IT operating model to perform in the future. These principles will guide the ...

Thriving in the AI era requires intentional changes to workforce strategies, team skills and vendor relationships.

Shifting to a product model isn’t for the faint of heart. It demands more than just a new way of organizing teams — it’s a full-scale overhaul of how technology functions, collaborates and ...

In its Q2 earnings call, the bank outlined its progress on rolling out its new operating model and ‘Eliza’ internal AI ...

The service provider starts by analyzing the company’s current tax operating model—who does what, where and how they perform tasks, costs, pain points—along with any upcoming technology, tax ...

Restructuring of the National Information Technology Board (NITB) has formally begun under a newly approved operating model, ...

Jennifer Hartsock, Chief Information and Digital Officer of Cargill, leads technology at a company that operates on a massive global scale with more than 150,000 employees across 70 countries and ...

Winning by Design (WbD), the leader in accelerating and optimizing recurring revenue for B2B organizations, is launching a new Customer Success (CS) O ...

One key element of that operating model is the campus data center, which will continue to be a major component of the overall cloud operating environment for a modern university or college. Some have ...

Winning by Design (WbD), a B2B revenue consulting and training company, launched a new Customer Success (CS) Operating Model and has updated multiple courses across its global Revenue Academy. The new ...