Over the festive period, retail sales surged to $1.2 trillion globally and $282 billion in the US. It meant customer service ...

Tired of those expensive recharges and planning to port to BSNL, then this article could help. Here are the five quick steps ...

Job cuts cascaded through the federal government on Thursday after its human resources division advised agencies to terminate ...

Hines acknowledged, however, that mistakes were made in the communication and service now will start Tuesday ... and will pick them up if the opt-out request is approved.” More than 20 residents ...

Shares of ServiceNow Inc. NOW shed 3.05% to $938.41 Friday, on what proved to be an all-around grim trading session for the ...

Shares of ServiceNow Inc. NOW slid 1.94% to $967.98 Thursday, on what proved to be an all-around poor trading session for the ...

RADCOM Ltd. (Nasdaq: RDCM) announced today the integration of RADCOM RAN Analytics Solution, part of RADCOM ACE Service Assurance, with ServiceNow, leveraging AIOps (the use of Artificial Intelligence ...

Perhaps more interesting in this still-formative moment is an analysis of where AI is surfacing at a practical level inside ...

New York will not honor a request from Louisiana to extradite a doctor who prescribed abortion medication, Gov. Kathy Hochul announced Thursday. Hochul, seated behind her desk in her Manhattan ...

They have suspended adding credits to API accounts to prevent service disruptions ... recently caused a stir in the tech world, has a request for its customers. The company said that it is ...

“We saw a 350 percent uptake in employee self-service - keep in mind we did have ServiceNow before ... that they don’t] need to submit a request for this.” The people and culture team ...