AI doesn’t fail due to weak models, but because of messy, disconnected data. For Salesforce, fixing this issue came with a ...

When your customer is already using a competitor’s product, do you try to make them switch—or do you meet them where they are ...

Salesforce Inc. Chief Executive Officer Marc Benioff said his company has automated a significant chunk of work with AI, another example of a firm touting labor-replacing potential of the emerging ...

After two years of development, Twenty is ready for productive use. The open source CRM has already won many advance praises.

PepsiCo, Inc. (NASDAQ:PEP) ranks among the best FMCG stocks to buy. On June 24, PepsiCo, Inc. (NASDAQ:PEP) announced plans to ...

AI and 360° assessments drive leadership, data strategy, and people management in modern organizations, says expert Edrich ...

Th<span id="cke_bm_4633S" style="display:no e real blocker has become clear: teams can’t see what agents are doing — or ...

Small business owners often struggle to track their companies' key performance indicators (KPIs) because of their packed ...

Over the years working in product management, I’ve seen many growth strategies — from aggressive marketing to deep UX ...

Have you ever missed a lead because your team was too busy to pick up the phone? Missed calls cost businesses millions every ...

Lisa Isaacs discovers CRMs are the foundation of the property tech stack, with integrations bringing the best software under ...

Discover ElevenLabs 11ai, the voice-first AI assistant revolutionizing productivity with actionable, context-aware assistance ...