Risks of relying too heavily on AI for software development include bias in the data used to train models, cybersecurity ...

Databricks One offers a simple, code-free environment that lets teams—from marketing to legal—generate powerful AI-driven ...

Freshworks has revealed Freddy AI Agent Studio and the next generation of its Freddy Agentic AI Platform, offerings expected to help businesses improve their customer service efforts with AI. The ...

If given the chance to start over, these are the moves seasoned entrepreneurs say they’d make to build their businesses ...

Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks (NASDAQ: ...

Customer-Proven Results Since its initial release in 2023, Freddy AI has helped over 5,000 organizations streamline service operations and deliver measurable results – up to 70% ticket deflection from ...

ComponentOne's FlexGrid now features a modern tabbed column filter UI with null/distinct filters and improved search match feedback. With a new strea ...

Freddy AI's new features primarily focus on resolving service requests autonomously, providing real-time insights, and making ...

Based on intelligence gleaned from the leak of Black Basta ransomware messages, researchers are warning organizations to ...