One such chatbot ... ChatGPT on their own dataset,” said Ballew. Likewise, Danielle Dafni, CEO of generative AI startup Peech, says the increasing use of these models in customer service ...

Ada, the Toronto-based company that automates 4.5 billion customer service interactions, has partnered with OpenAI to use GPT-3.5, the large language model that is the foundation of ChatGPT.

This category includes most chatbots you’ll encounter in the wild, from chatbots for checking the status of your DPD delivery to customer service ... can you already use ChatGPT today when ...