AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

Leaderboard scores don’t guarantee real-world AI success. True value comes from performance in complex, practical and often ...

Niki Parmar was part of research at Google that introduced the basis on which ChatGPT and other AI systems are built. Now she ...

IIT Madras Pravartak Technologies Foundation is partnering with TCS iON to launch a new online certification program in the ...

EEE Spatial Web chair George Percivall explains how the recently-approved IEEE P2874 Spatial Web Standard complements ...

Irina Karagyaur predicts the coming AI crash and the likelihood of frequent outages could result in a "bigger impact" on ...

Oracle’s patent highlights a key issue that AI developers are still reckoning with: Data privacy. “ [The] reproduction of ...

One framework helps evaluate how well ambient digital scribing tools perform across dimensions such as accuracy, fairness, ...