Digital transformation requires bold strategy, clear design principles and the courage to rethink how work gets done.

US Bank CMO Michael Lacorazza on creating AI avatars of key target customers to capture insights and inform ad creative.

Get to the root cause of your problem with the 5 Whys technique, identify root causes and learn how to implement lasting solutions for your organization.

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Customer service software streamlines workflows, speeds up responses, and gives instant access to support—helping you exceed customer expectations, maintain brand perception, and keep customers coming ...

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Get the latest news on the retail industry, including shopping mall and chain stores trends, bankruptcy, and more.

Artificial Intelligence is the process of using computers and machines to mimic human problem-solving abilities.