Too many companies collect feedback and stop there. Learn why closing the loop is essential for retention, insights and customer trust. The post Why closing the feedback loop drives better CX outcomes ...

AI can’t deliver that sort of code because AI doesn’t understand anything. To take in and absorb the importance of things is ...

Air Inuit selects a handful of people from Nunavik to train in its Sparrow program, meant to increase the number of Inuit pilots. While a great opportunity, it also means they need to leave their ...

Rules-based policies and processes offer opportunities for enterprises to begin successful AI automation journeys.

You’ve likely found yourself doing it, scrolling endlessly through bad news, disasters, and alarming headlines, even when it ...

Kelowna hopes to increase housing density, instead of sprawl, while a proposed Okanagan wildlife corridor seeks to conserve rare ecosystems ...

Model aviation enthusiasts know about the National Model Aviation Museum in Muncie, but it’s not necessary to be a model ...

Edwena Mitchell is busy. Very busy. Every time the veteran caterer fills her celadon-coloured platters with mouthwatering ...

Port Moody is unleashing a new off-leash pilot project in Bert Flinn Park, hoping a designated morning loop will help tame ...

More than 3,300 British Columbians who grew up in the child services system have had some post-secondary education, and ...

Funding will help communities identify, plan and improve corridors that link vital habitat patches as Canada works to meet ...

And in a way, it is. Kyla is very much a member of Gen Z, and the economy she’s reporting on and theorizing about is the one ...