Learn a simple four-step process to design a user flow for a subscription-based service, using user research, mapping, simplifying, and designing techniques.

Learn the best practices for designing a request fulfillment workflow based on ITIL framework and principles. Improve your IT service delivery and customer satisfaction.

By giving you the power to diagram and analyze the flow of activities when producing a product or service, a process flow chart can help you find gaps and redundancies in your process, identify where ...

Anyone can submit a request for investigation regarding irregularities in an appointment process or an allegation of improper political activities. For example, the Public Service Commission (PSC) has ...