Building data can influence a multifamily or office property’s NOI, yet most buildings don't have ready or reliable access to ...

Read about the Defense Logistics Agency's efforts to automate technical data management and enhance operational efficiency.

Architectural, engineering and construction firms lose millions due to scattered project data. Discover how centralizing ...

When a crisis hits, how you communicate it can either preserve trust with consumers or deepen the damage—a clear strategy can ...

The second of this three-part case study series examines how fastener supplies distributor LINC Systems leveraged digital tools and centralized data to strengthen its sales, pricing and customer ...

Is fragmented customer data hindering your organization's customer experience (CX)? 38% of businesses struggle with data fragmentation, siloed systems and/or tech integration challenges, so it's an ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped ...

NiCE integrates CXone Mpower with Snowflake AI Data Cloud to enable secure data sharing and automation capabilities for ...

The fundamentals of contact center quality assurance, why it matters, how it’s implemented and what modern tools are driving ...

AI is often positioned as a strategic imperative for revenue cycle efficiency, accuracy and sustainability. But translating AI from buzzword to operational backbone remains a steep climb in revenue ...

Inside any database management system (DBMS), one can designate a specific data item as "null." The null represents the "existence" of a non-value, the nonexistence of a value, or…nothing. This sounds ...

data management, and ERP integration. Strategic Management System (SMS) The Strategic Management System (SMS) is the Army Enterprise Program of Record for Performance Management that aggregates ...