You can add symbols to your process flow diagram in which each symbol represents a person or group responsible for a task, decision, or output. Your management team can then determine if any team ...

A person is in a state of flow when they are totally immersed in a task. When a person is “in flow,” they may not notice time passing, think about why they are doing the task, or judge their ...

Once you’ve completed some observations, use sticky notes to create a flow diagram of the observed tasks. Start with a high-level overall task flow, then create more details task flows for each of the ...