Digital transformation requires bold strategy, clear design principles and the courage to rethink how work gets done.

If this were true in our non-fictionalized world, organizations would not undergo operating model redesigns so frequently. The triggers for the redesign vary: a new strategy focused on customer or ...

Image: deagreez/Adobe Stock. An information and technology operating model represents how an enterprise orchestrates its I&T capabilities to achieve strategic business objectives.

Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles ...

His focus spans strategy, operating model design and transformation. Michael began his career in business application development and data migration before moving into strategy consulting.

His focus spans strategy, operating model design and transformation. Michael began his career in business application development and data migration before moving into strategy consulting.

We introduce the Boundless Operating Model, our update to other contemporary sense-and-respond or situational awareness models, as a guide to help organizations design and develop the necessary ...

Winning by Design (WbD), a B2B revenue consulting and training company, launched a new Customer Success (CS) Operating Model and has updated multiple courses across its global Revenue Academy. The new ...