Examples of a Balanced Scorecard (BSC) Corporations can use their own, internal versions of BSCs. For example, banks often contact customers and conduct surveys to gauge how well they do in their ...

For example, if your balanced scorecard reports only the number of training hours completed by your employees, that may not reflect how many employees are ready to move into leadership roles. If ...

Robert S. Kaplan and David P. Norton, in a Harvard Business Review article entitled “Putting the Balanced Scorecard to Work” (September-October 1993), depicted the relationships between the ...