Operational agility is non-negotiable in a world of rising customer expectations and global supply chain disruptions.

The Committee of Sponsoring Organizations of the Treadway Commission, also known as COSO, has added a supplement to its widely used Enterprise Risk Management Framework, including detailed examples of ...

Adopting this business management tool used by information technology departments for more than a decade, travel management professionals are striving to make it relevant. Applying the SLA framework ...