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Social Security’s telephone customer service sucks, acting leader admits. Many senior citizens agree
Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s ...
Social Security explains who needs to report to offices, walks back cuts to phone services
The Social Security Administration recently walked back plans to have recipients make in-person visits in order to finalize ...
Social Security Administration backs off plan to cut phone service
With less than a week to go before a deadline that the Social Security Administration set to end phone support for certain ...
AARP sounds the alarm on Social Security's 'startling and sudden decline in customer service' — and warns of more to come
With more changes to come, AARP is worried Social Security's customer service could get even worse.
Social Security uncertainty rises among seniors, AARP reports
The American Federation of State, County and Municipal Employees or AFSCME, Alliance for Retired Americans, and the American ...
Changes at Social Security Administration may impact customer service, benefit payments, experts say
The Social Security Administration’s reported plans to switch its technology systems on an accelerated timeline may put ...
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Social Security’s telephone customer service sucks, acting leader admits. Many senior citizens agree
(CNN) — Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” (CNN ...