The demand for an SLA is understandable, especially in a new category of computing, said Matt Glotzbach, product management ... cloud computing is making a big transition moving from a system ...

In addition, the Defense Information Systems ... pilot-texas-cloud-offering) Cloud Management Brokerage promises to be a genuine inflection point in the maturation of cloud computing.

It’s taken a while for companies to transition from in-house data and systems management to cloud computing ... for the best service level agreement (SLA). Inquire about bundling all your ...

It’s been four months since Google announced it would guarantee 99.9 percent system accessibility for users of its Google Apps Premier Edition — a cloud ... on SLA performance,” said Overly. Also, ...

A lot can happen in a year, and in the world of cloud computing ... SLA. Cloud providers and customers typically zero in on availability that is measured as the time a system is accessible ...

ISO/IEC JTC1/SC38 is actively working on a standard (to be called ISO/IEC 19086-1) for “Cloud computing ... that many of the SLA terms will be part of a management system that generates ...

Ensure that all the points below are adequately covered in your cloud SLA. While cloud providers ... in your organization? Is the management of events triggered on the systems the scope for ...

Hewlett Packard discussed the variation to their service level agreement (SLA) as part of ... said that HP’s cloud service “has consistently delivered and exceeded the high levels of service required ...

Email management provider Mimecast has experienced ... How will this affect people’s perception of cloud computing, and what is the way forward for SLA dialogue? James has more than a decade of ...