Google arguably is the granddaddy of cloud computing ... The demand for an SLA is understandable, especially in a new category of computing, said Matt Glotzbach, product management director ...

Some vendor experience in delivering multiple services with stringent SLA ... cloud-offering) Cloud Management Brokerage promises to be a genuine inflection point in the maturation of cloud computing.

Recent research in cloud computing has focused on optimising resource management and improving predictive ... which effectively reduces SLA violations by leveraging long-term dependencies in ...

And as companies move more solutions to the cloud ... ignored SLA management, says The Hackett Group’s Fuller. “A shift we’re beginning to see is an increased use of data and process ...

For that reason, we're removing the SLA clause that allows for scheduled downtime," Google Enterprise Product Management Director ... accountability in the cloud computing space comes as two ...

If you are selecting cloud computing services or if you want to ... what is included in each SLA? Which best meets your needs? 5. Definitions can help or hurt you. Are the components of an SLA ...