RIM really needs to put some craftsmanship ... I am on my 7th, yes 7th, Blackberry Curve 8300 since August when I officially became an ATT customer. Each unit has been a nightmare.

The video, which runs 1 minute and 40 seconds, was posted on RIM's BlackBerry Service Update Web page. The video comes as RIM enters day four of its largest BlackBerry service interruption to date.