The house of quality is the main tool of QFD. It is a matrix that shows the relationship between the customer requirements (also called the whats) and the engineering characteristics (also called ...

Quality function deployment (QFD) is a systematic approach that captures customer requirements and translates them, through house of quality (HOQ), into engineering characteristics of product. As the ...

This is true for any kind of organisations, thus; healthcare organisations cannot be an exception. The article comprehends how ‘Quality Function Deployment (QFD) – The House of Quality’, can be ...

Quality function deployment can be regarded as a multi-input and multi-output system. The concept of extended house of quality is proposed based on the ASI model. With respect to the relationships of ...

Summing Up and Selected Questions About Quality Function Deployment (QFD) and Related Integrated Knowledge Platforms (IKPs) Readership: Scholars in innovation and technology management; university ...

Tan, K. C., & Shen, X. X. (2000). Integrating Kano’s Model in the Planning Matrix of Quality Function Deployment. Total Quality Management, 11, ... Kano Model and Quality Function Deployment to ...

Quality function deployment (QFD) ... The matrix or quality house presented in Figure 3 represents the systematization of the production planning of charcoal for barbecue use based on the QFD ...

K.C. Tan and X. X. Shen, “Integrating Kano’s Model in the Planning Matrix of Quality Function Deployment”, Total Quality Management, Vol. 11 No. 8, 2000, pp ...