Learn how to use quality function deployment (QFD) ... Kano models, or Pareto charts, to group, categorize, and prioritize the customer requirements.

The quality function deployment methodology is a 4-phase process of cascading matrices that takes the product development cycle from gathering Voice of the Customer (VOC) to design requirements ...

Fig. 1: QFD chart structure. The QFD process uses a set of four charts to systematically evolve the product definition, manufacturing, and quality assurance plans. The first chart is used to evolve ...