If your program does not have 501(c3) status, you risk losing donors. To apply for 501(c3) status, your program must complete and submit IRS Form 1023. Financial Elements ...

The key is to come back to the foundational CX goals and priorities you’ve established and invest in VoC program technologies and strategies that will best support those objectives.

The program could have 10,000 modules, but if you’re only going to use five of those, you’re paying for 9,995 modules that you’re never going to use. Also, avoid time-boxing your people with ...