The service model is the approach that the organization adopts to deliver intangible value to customers. SAAS (Software-As-A-Service) is a perfect example of a service operations model adopted by ...

At its recent Cisco Live 2025 event, Cisco announced AgenticOps, a transformative approach to IT operations that integrates ...

Is the traditional command-and-control operations management model — which reigned supreme for decades in an era of relative stability and predictability — finally dead? All the signs we see ...

Vladans / Getty Images Operations management theory is a set of practices companies use to increase efficiency in production. Operations management is concerned with controlling the production ...

Much like functional ownership, the operational capabilities required will depend largely on the organization’s route to market. For example, a business with a third-party commerce model will ...

Xerox announced on Wednesday that it's cutting 15% of its workforce as it overhauls its organizational structure and operating model. The proposed cuts were the result of a new operating model ...

"The benefit of having a single operating model across our enterprise network means reduced training efforts, better control of our potential security risk and faster issue resolution." The ...

An evolution is happening in healthcare IT as leaders morph their organizations into more strategic roles, rethink their operations and staffing model, and turn to IT outsourcing partners.