with Mitel saying it will provide ongoing service and support for all ShoreTel products throughout their life cycles. Customers and partners will be notified and updated in advance of all product ...

Mitel will provide ongoing service and support for all products throughout their life cycles. Customers and partners will be notified and updated in advance of all product announcements.

“When you talk about AI, contact centers and customer experience, I think that’s the best use case to illustrate return on investment,” said Luiz Domingos. Every few seconds that an agent ...

Mitel’s MiCollab is a popular unified communications platform, and as such - a major target for cybercriminals. In early December this year, the company patched a three-month-old zero-day ...

CISA has warned U.S. federal agencies to secure their systems against critical vulnerabilities in Oracle WebLogic Server and Mitel MiCollab systems that are actively exploited in attacks.