No one with MLGW agreed to an on-camera interview. In 2013, MLGW started rolling out smart meters as they vowed accuracy and reliability. In February 2023, the utility company announced a ...

During a board meeting last month, Memphis Light, Gas, and Water President and CEO Doug McGowen blamed delayed billing issues on faulty smart meters. MLGW says delayed bills caused by faulty smart ...

During the city council meeting, MLGW addressed several issues when it came to delayed billing and faulty meter equipment. It’s an issue that’s been going on for quite some time. MLGW customer ...