GUEST OPINION: In today's fast-paced business environment, an effective knowledge management system is crucial for storing, sharing, and managing an organization's collective expertise. It ...

Knowledge management experts from Baker McKenzie and Cisco ran KM newcomers through their tips for starting a system at the 2018 CLOC Conference. April 24, 2018 at 01:19 PM 6 minute read ...

Knowledge management systems centralize critical data, providing leaders and employees with the resources to make sound decisions and ensuring all team members have the same valuable information.

Prior to implementing a knowledge management platform, however, few organizations have a clear picture of how well existing content meets the organization’s, and customers’, needs. In fact, this lack ...

This article was co-written with Leila Dige. As the amount of knowledge generated within organizations continues to rise, firms must implement systems that make it easy for employees to find the ...

Once you fully implement your knowledge management system, track and measure its adoption rate and impact. Are you starting to see the wished-for results that you set out in your objectives?

Then the caller adds, “Because employees give the right answers but, the other ones don’t”. The use of an inflexible knowledge management system (KMS) is one of the biggest reasons for this ...

Most knowledge management professionals would agree that it is very difficult to get an organization to implement a knowledge management system. This is true of law firms as well; even though the ...