ManageEngine ServiceDesk Plus. ManageEngine provides a help desk tool with IT management features called ServiceDesk Plus, available via the cloud or on-premises.The free edition, however, is ...

A help desk ticketing system that boasts strong BI integration allows you to leverage data for strategic decision-making. Typically, this integration will enable you to extract, transform, and ...

A help desk system that integrates well with your existing software ecosystem is vital. This includes Customer Relationship Management (CRM) systems, social media platforms, email services, and ...