Salesforce Brings Agentforce to the Field Service Sector. Salesforce has introduced Agentforce for Field Service, a digital labor platform that augments dispatchers and technicians with artificial ...

NTT DATA boosts Salesforce partnership with turn-key services, end-to-end expertise, and the Smart AI Agent™ Ecosystem to help clients navigate agentic transformation Evangelize: NTT DATA will ...

Unified Knowledge is available in a free beta test for Salesforce customers with Service Cloud Unlimited Edition, Einstein 1 Service Edition or the Knowledge Add-On.