Salesforce’s Einstein GPT and Data Cloud are now available in beta in the Field Service app, giving field service workers access to artificial intelligence features such as real-time data ...

Proactive service with Salesforce’s Data Cloud provides a unified real-time view of customers and their assets — including purchase details, service history and the status of connected devices.

Customer relationship management (CRM) software provider Salesforce on Thursday added new capabilities to its Sales Cloud and Service Cloud with updates to its Einstein AI and Data Cloud offerings.

Salesforce today introduced artificial intelligence-powered Field Service innovations to help organizations streamline field operations, increase productivity, and drive revenue. With these new ...

I am seeing a pattern. Last time I looked at how Oracle’s generative AI is integrating into a variety of front- and back-office work areas like supply chain, HR, and, of course, CRM. Today, I want to ...

Salesforce previewed new capabilities for its Field Service application suite on Tuesday, giving an early look at a new mobile application powered by the company’s EinsteinGPT generative AI engine.

Salesforce launched a series of AI- and automation-powered updates to its sales, marketing, and field service tools during an event in April 2022. TechCrunch Desktop Logo TechCrunch Mobile Logo Latest ...

In this new world of field service, the technician or healthcare assistant who once turned up with just the tools of their trade is now accompanied by a wealth of information. This can include status ...

Salesforce Brings Agentforce to the Field Service Sector. Salesforce has introduced Agentforce for Field Service, a digital labor platform that augments dispatchers and technicians with artificial ...

Salesforce’s Field Service platform meets FedRAMP High, IRS 1075, and DoD Impact Level 4 & Level 5 compliance requirements, ... If there's a need to restrict location data sharing, ...