The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

NYSEG has launched a pilot training program aimed at improving customer service by reducing call transfers and enhancing ...

Through an eight week training program, students will gain skills to excel in the customer service field. This program aims ...

Prasarana Malaysia Berhad said a structured training programme for around 4,000 of its frontliners has led to a 50 per cent ...