The Zacks Consensus Estimate for Salesforce’s fiscal 2026 and 2027 earnings implies a year-over-year increase of ...

Despite what CRM software vendors claim, we're still a long ways off from using CRM data to predict behavior. Newsletters Amazon Prime Day Share a News Tip. Featured. Featured. Breaking News.

As the data in a CRM system is put to more external use, almost inevitably the fields or objects will need to be modified. Extensibility of the CRM system’s data model is a critical attribute.

CRM models can help you contextualize all your customer data for more powerful lead nurturing, helping you close more deals.

Equal parts strategy and technology, customer relationship management (CRM) is about using data to understand your customers—and boost sales.

Esteban Kolsky, SAP’s chief evangelist for CX, adds that the continuing growth of data available to CRM systems is simply too much for most on-premises CRM solutions, whereas cloud-based systems don’t ...

CRM systems are built around an object-oriented data model versus an activity streaming model. HubSpot defines a CRM object as “the different types of relationships and processes your business ...

Here is David Taber-man's newest Top 10 List of Stupid Ways Your Users Can Corrupt Your CRM Data. And yes, I've seen specific examples of every one of these this year.Number 10: Connect Outside ...

Unfortunately, if your CRM provider goes down and you can't access your data you're going to have twiddle your thumbs until their systems are restored. This is happened to my firm and our clients ...

Only authorized users should be able to access your CRM data - and even then, only the information that they need. Don’t let your CRM data be a free-for-all. Step 3: Monitor your CRM activity ...