Retail News & Insights - Retail TouchPoints
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Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’
WEBJan 16, 2022 — The Practice Hub is just one part of Chewy’s focus on pet health. Singh noted that pet insurance penetration in the U.S. averages just 2% to 3%, much lower than rates in the UK, Europe and Australia. “Pet insurance leads to better accessibility and affordability,” said Singh. “We stepped into this field as a way to democratize this ...
Inside Century 21’s Dramatic (Re)-Entrance into NYC Retail
WEBJul 26, 2023 — The return of storied off-price retailer Century 21 to its original space in NYC’s financial district this past May marked yet another dramatic turn in a decades-long saga of tragedy, reinvention and redemption.. In fact, this is Century 21’s second revival at Cortlandt Street. The first came just five months after the flagship’s windows were blasted out and merchandise sat coated in ash ...
Digitized In-Store Shopping Experiences are the Future of Retail ...
WEBMay 19, 2021 — In March 2021, U.S. retail sales surged 9.8%, thanks to a third stimulus check and the gradual relaunch of in-store shopping.As more and more people get vaccinated, they will return to brick-and-mortar stores in even greater numbers, and that means retailers need to start preparing for an influx of foot traffic.
Retail Media: Everything You Need to Know - Retail TouchPoints
WEB3 days ago — Retail media ads can offer run the gamut from “on-site” advertising opportunities — such as ads and videos on its own website, app or even in its physical stores (an Amazon Sponsored Product ad is the most basic example of this) — to what is typically referred to as “off-site advertising.”Off site advertising is when a retailer lets advertisers leverage its first party data to ...
Miniso Continues U.S. Expansion with Plans for 12 New Stores
WEBMar 27, 2024 — China-based lifestyle retailer Miniso is continuing its rapid expansion across the U.S., with plans for stores in a dozen new markets through a partnership with mall operator CBL Properties.. The first wave of store openings started in November 2023 at malls in Roanoke, Va. and Winston-Salem, N.C., followed by a January 2024 opening in Myrtle Beach, S.C. Throughout the rest of 2024, stores ...
Experiential Retail Goes Surreal at Gentle Monster’s Latest U.S ...
WEBMar 3, 2021 — A futuristic world of kinetic lifelike robots greets visitors in Santa Clara, Calif. — only it’s not a museum art installation. Rather, it’s the scene of the latest flagship store for innovative South Korean eyewear brand Gentle Monster. Known for its edgy, fashion-forward and creative approach to both product and stores, Gentle Monster launched its […]
Dollar General Plans 800 New Stores, 1,500 Remodels in FY 2024
WEBDecember 8, 2023 at 10:42 AM EST. By Adam Blair. Chandler Wild Wirestock Creators-stock.Adobe.com. Dollar General is planning approximately 2,385 real estate projects for fiscal year 2024, including about 800 new store openings (including approximately 30 pOpshelf openings and 15 new stores in Mexico), along with 1,500 store renovations and 85 ...
From Clicks to Bricks: Expanding Brand Loyalty Through Physical …
WEBOct 23, 2020 — By Declan McCormack, BHDP. The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a handful of direct-to-consumer (DTC) brands expanded into the physical retail space. Now, dozens of others have followed suit, making the leap from entirely digital to opening brick-and-mortar locations.
Is it Too Late for JCPenney to ‘Make it Count’? Inside the Retailer’s ...
WEBSep 1, 2023 — Inside the Retailer’s $1B Turnaround Plan. September 1, 2023 at 1:02 PM EDT. By Alicia Esposito. JCPenney is self-funding its latest turnaround plan, which includes a reinvestment in its core customer and a more focused value proposition. CEO Marc Rosen shared in a briefing that given the retailer’s “strong balance sheet,” it is taking ...