BC Hydro - Power smart
WEBDiscover energy-saving tips, smart power solutions, and stories from BC Hydro to help you make informed decisions about your electricity usage.
Contact us - BC Hydro
WEBContact centre hours. Monday to Friday: 7 a.m. to 8 p.m. Saturday: 9 a.m. to 5 p.m. Closed Sundays and holidays. Outage reporting. 24/7. Call if your outage isn't on our outage list. Some of our busiest call times are Monday through Friday between 9 a.m. and noon, and 4 p.m. to 6 p.m. You may have a shorter wait time if you give us a call ...
Outage map - BC Hydro
WEBReport an outage. Lost power? Check the outage map to see if we're aware of the outage. If your outage isn't shown, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile or report it online. See our outage status definition list to learn what the status of your outage means. All times listed are Pacific Time.
Careers - BC Hydro
WEBBenefits we offer. Comprehensive, customizable medical benefits package. Mental health credit of $2,750 per year. Minimum 15 paid vacation days per year to start. Flexibility to work at home some days, based on your job type. Maternity and parental/adoption leave top-up. A guaranteed lifetime pension. More about benefits.
Billing & payments - BC Hydro
WEBWays to pay your bill. We offer several payment options for your bill, including pre-authorized withdrawals from your bank account and equal payments to spread your electricity costs through the year.
New BC Hydro customers
WEBNew BC Hydro customers. Opening a BC Hydro account to get electrical service at your home or business takes just a few steps. Start by letting us know what type of electrical service you need, and where. Get started by selecting your service below and signing up online. Open a new BC Hydro account for your home (or a second residential BC Hydro ...
Ways to pay your bill - BC Hydro
WEBWe offer several options for you to pay your BC Hydro bill: Online banking. Direct withdrawal through MyHydro. Pre-authorized payments. Equal payment plan. Credit card. By mail. At a Service BC location (outside the Lower Mainland) Electronic Funds Transfer (EFT) for large business customers.
About us - BC Hydro
WEBBC Hydro is a provincial Crown corporation, owned by the government and people of British Columbia, Canada. We generate and deliver electricity to 95% of the population of B.C. and serve over five million people. That's a big responsibility that demands a simple, clear and straightforward mission with a clear vision that's guided by our values.
Residential rebates and free programs - BC Hydro
WEBYou can get rebates and free offers for making smart energy choices. Check out our current rebates for energy-efficient renovations and products, and the free programs available for qualified communities and customers. For apartment/condo buildings, new rebates launched in September 2024 for energy ...
Residential rates - BC Hydro
WEBTiered rate with time-of-day pricing. We launched this optional rate plan in June 2024. It combines two-tier energy charges based on how much electricity you use in each billing period, as well as time-varying pricing. Electricity is more expensive in the evening, and cheapest overnight.